Terms and Conditions

These can be subject to change in some details.

Nordick Knife Design Ab Oy

Högbackavägen 20

68600 JAKOBSTAD Finland

email: info@nordicknife.com

VAT FI31707092

Our mission is to sell knives and knife related products to private customers and dealers.

Order

When placing and order by us Nordic Knife Design Ab Oy (short NKD), the following terms will apply at your acceptance.

The order is by us accepted after the whole payment is received.

After your payment you will by email receive a receipt and a tracking number for the goods.

Orders are accepted by email, info@nordicknife.com, from the webshop www.nordicknife.com or by telephone call +358505345861.

Payment

Payment options are Credit card, Paypal account info@nordicknife.com or bank transfer, account FI60 5567 0720 1880 22, BIC OKOYFIHH.

Payments are to be made in EUR currency.

By placing an order by us you declare you are 18 years old or older.

Cancellation or return of an order can be made through email, info@nordicknife.com

Delivery

Orders will become delivered normally the next day after an order by the Finnish postal service (Posti) with a tracking number.

Back orders

For non-stock items you have the options of back order soon as the item is in stock, a refund on the non-stock item or canceling the order with full refund.

Receiving

Soon as the order is in your possession, you take the full responsiblity for it, and NKD is not reponsible for their loss, destruction or how the knives, knife blades or other items are used by you. You take the responsiblity to know the laws of your country and to follow it accordingly.

Shipping and packaging is done in Jakobstad (Pietarsaari) in Finland. Shipping is worldwide, although NKD reserves the right to do some restrictions if we find it difficult to ship to a certalin country or part of the country, or if the country is under EU sanctions.

Residents within the European Union pay Finnish Vat 25,5 % , whereas non-EU residents do not pay VAT to NKD.

Non-Eu residents take responsibilty for import of the goods, custom fees and the regulations in your country for import of knives and knife blades. Import taxes and duties outside of European Union are collected by the international carrier upon delivery.

If you regret a purchase your have the right to return it to NKD within 14 days from receiving. The item and package need to be in new condtion. You return together with the receipt and you will have your payment refunded. NKD do not cover your shipping cost in this case.

All products are quality checked before dispatch. Despite that you get a faulty product, or a product you did not order we first try to solve the issue by communication soon as you contact info@nordicknife.com.

Warranty

Each product come with a three years warranty. Warranty covers faults in manufacturing or materails used. A knife is a tool for cutting and slicing, not to use as a pry bar or axe. A broken tip, corrosion on the blade or changes in wood materails due to humidy disparity is not covered by the warranty.

Privacy

Your information is not forwarded to third part, neither do we know your credit card details.